The DJ List

 

FAQ

Below is a list of frequently asked questions by members of The DJ List. If you cannot find the answer to your question in this list, please let us know.

Sign-In Help

  1. Why doesn't my password work?

    There are several reasons why you may be getting an "Invalid Password" error message:
    • Set your CAPS LOCK key correctly. Passwords are case sensitive (meaning that "PASSWORD," "PaSsWoRd," and "password" are not equivalent), so be sure to keep this in mind when entering your password.
    • Sign in with the correct Email Address. Make sure that you are using the correct Email Address when signing in to your account.
    • Delete your cookie files. A cookie is a small piece of information stored by your browser that helps identify you. If your cookie is not being accepted correctly, you will be logged out of your account as soon as you move to a different page. This may be blocking your current ability to log in or stay logged in. To delete your cookies, close all browser windows, find the "cookies" directory, and delete the cookie files inside. As always, make sure that you have selected the proper files before deleting.
    • Clear your browser's cache. At times it's necessary to clear your browser's cache. The cache is the memory your browser uses to store content of the web pages that you visit. Storing that content lets your browser load those same pages more quickly the next time you visit them.
  2. What if I forgot my password?

    You can reset your password here. Make sure to provide the same email address you gave during registration or when you last updated your account. Without the correct verification information, you will not be able to obtain your password.
  3. How do I change my password?

    After you've logged out, you can change your password here. Make sure to provide the same email address you gave during registration or when you last updated your account. Without the correct verification information, you will not be able to obtain your password.
  4. I've tried everything and still cannot login?

    Please be sure that your web browser has it's "cookie" settings set to "enabled". A Cookie is: A very small text file placed on your hard drive by a Web Page server. It is essentially your identification card, and cannot be executed as code or deliver viruses. It is uniquely yours and can only be read by the server that gave it to you. A Cookie's Purpose is: To tell the server you need to be recognized by the server to state whether or not you are logged in.

The DJ List Information

  1. My score is lower than it was, what happened?

    Daily, Weekly, and Monthly... our administrators monitor voting activity so that all voting conforms to our official rules. If your score is lower, this means that voting activity was removed due to one or more violations of our official rules by a member who voted for you. All DJs and voters are subject to the same rules, and so, all DJs and voters are treated equally.
  2. Who can become a member of The DJ List?

    Anyone can become a member of The DJ List. Register Now. Members can particpate in voting, reviewing and many other features on The DJ List. Additional resources and tools are available for DJs and Industry professionals. DJs and Industry professionals, visit your profile page (when you are logged in), and look for the account upgrade form links.
  3. I am a DJ, how can I list my profile on The DJ List?

    Any DJ can manage their profile on The DJ List via our DJ Login Area.

    First, create or login to your member account.

    Next, if your DJ name is not already on The DJ List, please add your DJ Name here.

    Once your DJ name is on The DJ List, you can claim your profile by completing the DJ Application here.

    Our Team will review and approve your application. Once approved, you will receive an email with information on accessing our DJ Login Area to manage your DJ profile.

  4. How long does it take to approve my DJ upgrade application?

    It will take somewhere between 24 and 72 hours.
  5. What is myDJList?

    myDJLIST hosts customized features and tailors recommendations based on data submitted to the site by you. The goal is to expand your knowledge of dance music and DJs. The more you interact with the site, the more accurate your recommendations will be. myDJList is only available to registered members.
  6. Where did my votes go?

    The DJ List has been tracking all voting since January 1st of the new year. All votes since January 1st of the new year have been applied to your current score. DJ Votes are no longer the only factor that determine the rank of a DJ on The DJ List. See What is a DJ "Score".
  7. What is a DJ "Score"?

    Votes are tallied using our new DJ Ranking Algorithm. The 10 point scale is still applied to the algorithm, but a complex formula is then applied to create a final DJ Score. As Google (www.google.com) implements a relevancy ranking for websites, our system determines a relevancy ranking for a DJ's popularity.
  8. My name is on The DJ List. How did it get there?

    If your DJ Name is on The DJ List, this means that a member, or members, of our site have voted for you as one of their top 10 favorite DJs.
  9. How do I vote for my favorite DJ(s)?

    1. Become a member.
    2. Sign-in and click the "Vote Now!" link in the middle of the screen.
    3. Done!
    Also, be sure you've reviewed our official rules before voting.That's all there is to it. Don't forget to come back and vote every month.
  10. I want to contact one of the DJs on The DJ List?

    We will not disclose the personal contact details (email, phone, etc.) for the DJs listed on our website. We recommend finding your DJ on The DJ List and visiting their website for contact details. Also, if they have an agent listed under the bookings tab, you might try contacting their agent.
  11. I found a misspelled DJ Name. What do I do to fix it?

    If you misspelled a DJ's name or you found an incorrectly spelled name on The DJ List, simply contact us and we'll get it fixed. Please send both the incorrect spelling and the correct spelling.
  12. I just voted, but the DJ's score is still the same. Why didn't the score change?

    A change in a DJ's votes does not always reflect a change in the DJ's score. More: What is a DJ "Score"?

Advertising & Sponsorships

  1. I am interested in advertising on The DJ List. Where can I get more information?

    We now use Adroll.com as our advertising provider. Please Click here to advertise with us and see our available campaigns.
    Your advertisement can be up in running on The DJ List in hours! We hope you find advertising with us to provide an great results and even better ROI.
  2. How do I sync my Soundcloud Tracks/Mixes?

    If you have uploaded new Soundcloud tracks or mixes and they have yet to appear on your DJ profile, you can re-sync them in the DJ Dashboard.

    Simply visit the mix tab of the DJ Dashboard navigation. Then, click the "Sync My Soundcloud Mixes/Tracks" and we'll get all current mixes/tracks from your Soundcloud profile.

    If you have not connected your Soundcloud account to your profile on The DJ List, please connect Soundcloud here. *This requires a DJ Account.

Promotional Materials

  1. I am interested in sending The DJ List promotional materials. Where do I send them?

    Please send promotional materials to:
    The DJ List
    10244 E. Colonial Drive, Suite 106
    Orlando, FL 32817
    United States

DJ Questions

  1. Why doesn't the information I added to my DJ profile appear on the website?

    The majority of information added to the website must be reviewed by one of our administrators. Once reviewed, the information will either be approved (added to the website), rejected (removed from the website) or possibly returned (needing more information or clarity on the information submitted). Please allow 72 hours for information to be reviewed by an administrator.
  2. How do I send you a mix to put on your site?

    You can link your mix mp3s in the DJ Mixes Tab on our DJ Login Area.

    Additionally, you can now link your Soundcloud mixes and tracks. Visit the DJ Mixes Tab to sync your Soundcloud account to your DJ Profile.

    We do not host or store audio files on our servers at this time.

    Access to the DJ Login Area requires DJ Staus. Learn how to claim your DJ Profile.

  3. Where did my DJ Mixes go?

    If you entered DJ Mixes that were approved on The DJ List and are no longer visible, they have been removed by an administrator. Links can be pulled for any reason. The most common reason for a mix to be removed is broken mixes (mixes that do not exist) will be pulled if the link is not reachable for 48 hrs.
  4. Do I have to pay to edit my profile?

    No, The DJ List is a completely free service to add and edit your profile and get yourself known to the DJ community.
  5. How do I edit my DJ profile?

    Once you have "DJ Status", edit your profile by signing in and then clicking the "DJ Login Area" link in the middle of the screen. This will take you to a page that has all the tools available to edit your DJ profile in the left column of the page. Each tool will have instructions on how to use them and edit your information. If you do not have DJ Status, click here to learn how to be listed on The DJ List.
  6. Can I upload a mix directly to The DJ List?

    No, not at the present time. We do not host DJ mixes.

    Learn more about listing your DJ Mixes on The DJ List.

  7. Where do I add my DJ picture / photo?

    You can upload your DJ photo in the DJ Login Area. Simply visit the DJ Photo Tab when logged in.

    Access to the DJ Login Area requires DJ Staus. Learn how to claim your DJ Profile.

  8. Why isn't my Twitter account not syncing or have old data?

    The most common case is that you have your twitter account settings set to Protected, which means not available to the public.

    We only sync public tweets, so please login to twitter and unprotect your twitter account. From there, our scripts will automatically begin syncing your tweets again.

    Tip. To check and see if your twitter account is protected. Simply visit your profile when logged out of twitter. If you see "This person has protected their tweets." then your account is protected.

  9. I just paid for a PRO DJ but I don't see my badge. Where is it?

    It could take as long as 10 minutes for your PRO DJ Badge to appear on your profile.

    This is because we have many servers and your profile is cached on those each server independently. The cached profile pages must be updated to reflect the most current content and your PRO DJ status. Our scripts refresh this content every 10 minutes.

  10. How do I add my Soundcloud account to my DJ Profile?

    Once you have access to your DJ Profile, you can sync your Soundcloud account.

    To add Soundcloud to your DJ Profile, visit the DJ Mixes Tab. Follow the on screen instructions and we'll begin to sync your Soundcloud mixes and tracks to your DJ Profile.

  11. I have synced my Soundcloud account, but my mixes aren't there.

    If you have synced your Soundcloud account to your DJ profile on The DJ List and your mixes are not displaying, it's likely because you did not check the following option on Soundcloud

    Allow a 128 kbps mp3 to be accessible for widgets, podcasts & applications

    Enable access for each track and then go back to the DJ Mix Tool in the Dj Login Area and click the re-sync button. Your mixes will appear in a few minutes.
  12. I can't change or remove my twitter account.

    The ability to change or remove a twitter account from your profile needs to be completed by our team.

    Please submit a help inquiry and let us know the following information:

    • Your current Twitter Username
    • You new Twitter Username
  13. How do I add my Twitter Account?

    To add your Twitter account to your DJ profile, please visit the Social tab in the DJ Dashboard and follow the on screen instructions.

    Please be sure to follow @thedjlist_djs and @thedjlist so that we can follow you back.

  14. How do I add Youtube to my DJ Profile?

    DJs can can their Youtube Account here in our DJ Dashboard. Once added, we will automatically sync current and future videos to your DJ profile.

    Videos are reviewed by our administrators before they are listed on your profile.

    Note that this requires that you have claimed your DJ Profile on The DJ List. If you have not done so, here's how you claim a DJ Profile on The DJ List.

  15. How do I promote my mixes/tracks on your homepage?

    Run a Mix/Track Ad on The DJ List to promote your mix or track.

Booking Agent Questions

  1. How can I list my Booking Agency on The DJ List

    You'll need to register your booking agency with us. In order to do so, please complete Agent Applicaton (must be logged in) to receive agent status.

    Agency listing exists
    If your agency is already on The DJ List, you can claim it using the application.

    Agency listing does not exist
    If your label is not currently on The DJ List, you'll need to add it first. Simply follow the instructions on that page.

    We'll then review your application and approve your agent status in a timely manner. You'll receive an approval email from us when approved.

System Access

  1. Why do I get "Access Required"?

    There are a few reasons you would see this page.
    1. You currently do not have the permissions required to access and manage that page. Not all members have access to manage all details on The DJ List.

      Agents and DJs can can access all pages related to editing their profile information if they have DJ Status or Agent Status
    2. A error was found on the page you were trying to access. If you feel that this is the case, please contact us.

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